Concierge - Bilingual Advisor (French)

Deliver world-class client service across all channels (Live Chat, Phone, Email) in French and English.,Sell clothes and build client confidence through unparalleled styling expertise.,Efficiently resolve client inquiries, ensuring high levels of satisfaction.,Meet and exceed established performance targets.,Ability to communicate effectively in English (written and verbal) and French (written and verbal).,Passion for providing world-class client service and building long-lasting client relationships.,Aspirational sense of individual style.,Desire to thrive on a high-performance team.,Commitment to learn and apply Aritzia's values and standards.,Aptitude for learning and navigating diverse technology systems.,Ability to start on Monday, April 13, 2026.,Ability to work 30 hours per week for mandatory training in the first two weeks (typically Monday to Friday from 8 AM – 2 PM PST).,Ability to work shifts within operating hours of 8 AM - 9 PM PST (including evenings and weekends).,No extended time off from May through July during peak sales events.

Ability to communicate effectively in English (written and verbal) and French (written and verbal).,French as a first language is preferred.,Certifications in French language proficiency such as DALF C1 (Advanced) or C2 (Proficient) or CEFRL C1 or C2 are beneficial.,Passion for providing world-class client service and building long-lasting client relationships.,Aspirational sense of individual style.,Desire to thrive on a high-performance team.,Commitment to learn and apply Aritzia's values and standards.,Aptitude for learning and navigating diverse technology systems.,Retail, contact centre, customer service, or hospitality experience is considered an asset.

Must be available to start on April 13, 2026. No extended time off required from May through July.