Community General Manager II

Lead and coach a high performing sales team (Leaders, Advisors, Representatives) to deepen client relationships and grow business for CIBC.,Provide meaningful development opportunities for employees and challenge them to re-think business approaches.,Advocate for CIBC within the community to recruit employees aligned with values.,Build a culture of collaboration across multiple client offers.,Monitor Banking Centre’s business performance and implement action plans to address gaps.,Work collaboratively with partners to maximize market opportunities and increase overall performance.,Manage and minimize risk to safeguard the bank, clients, and shareholders.,Lead by example in client experience, providing high service standards (Always Professional, Radically Simple, Genuinely Caring).,Champion CIBC within the community and develop new and existing client relationships.,Encourage quick resolution of client complaints and escalate when necessary.,Understand what is important for clients and provide appropriate advice, products, and solutions.,Build a capable and motivated team through proactive talent management.,Create a positive work environment and ensure effective operations, processes, controls, and compliance.

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).,Asset if completed: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).