Communications Director, Games & Product (R27208)

Lead communications strategy and execution for Epic's suite of first-party games,Manage a high volume of live-service communications, including high-volume beats, patch/season cycles, new releases, and unplanned issues,Develop integrated communications plans that ensure proactive awareness, community engagement, and reactive response under a consistent strategy,Partner closely with product, publishing, engineering, and community teams to understand upcoming updates and translate them into clear narratives for players and public media,Oversee reputation and crisis management across game updates, live events, and player sentiment,Mentor and guide a small, high-performing team of communications professionals

8+ years of experience in Communications, ideally within consumer technology, gaming, or other complex multi-product environments,Passion for Fortnite, gaming culture, and the future of entertainment, paired with experience in tech product communications,Proven success leading communications for live-service, community-driven, or fandom-based products with highly engaged user bases,Ability to rapidly intake new information and provide clear, strategic recommendations both proactively and reactively,Strong instinct for rapid response and captaining crisis management with demonstrated ability to handle evolving situations simultaneously and in a fast-paced environment,Deep fluency in internet culture, fandom behavior, and social/community dynamics,A succinct and creative writer