The Epic Communications team is responsible for advancing the company's narrative and representing Epic products and the company vision to both external and internal global audiences. This role involves leading communications strategy and execution for Epic's first-party games, including Fortnite and future releases. The Director will shape how games are perceived in the market, engage player communities, and influence the broader perception of Epic's ecosystem. Responsibilities include overseeing day-to-day communications for dynamic live-service products, focusing on proactive storytelling, community engagement, and rapid response reputation management. This person will also partner with Consumer, Product, and Engineering leaders to create narratives that build awareness for Epic's games and translate complex topics into compelling stories for players.
Lead communications strategy and execution for Epic's suite of first-party games.,Manage a high volume of live-service communications, including high-volume beats, patch/season cycles, new releases, and unplanned issues.,Develop integrated communications plans covering proactive awareness, community engagement, and reactive response.,Partner closely with product, publishing, engineering, and community teams to understand upcoming updates and translate them into clear narratives for players and public media.,Oversee reputation and crisis management across game updates, live events, and player sentiment.,Mentor and guide a small, high-performing team of communications professionals.
8+ years of experience in Communications, ideally within consumer technology, gaming, or other complex multi-product environments.,Passion for Fortnite, gaming culture, and the future of entertainment, paired with experience in tech product communications.,Proven success leading communications for live-service, community-driven, or fandom-based products with highly engaged user bases.,Ability to rapidly intake new information and provide clear, strategic recommendations both proactively and reactively.,Strong instinct for rapid response and captaining crisis management with demonstrated ability to handle evolving situations simultaneously in a fast-paced environment.,Deep fluency in internet culture, fandom behavior, and social/community dynamics.,A succinct and creative writer.
Epic Games is an American video game and software developer and publisher based in Cary, North Carolina. The company is best known for developing the Unreal Engine, the globally popular game Fortnite, and operating the Epic Games Store digital storefront.
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