Client Service Representative
Description
As a Client Service Representative within the Personal and Business Banking Team, you will assist clients with their daily banking needs, including transactions and answering questions. You will also connect them with appropriate team members to help achieve their financial goals. This role involves working in a fast-paced banking center and requires flexibility with hours, including evenings and weekends, and the ability to work at multiple banking centers within a reasonable travel distance. The role is on-site full-time.
What We're Looking For
Help clients manage accounts and products, focusing on meaningful client interactions.,Connect clients to the right CIBC team members.,Listen to clients, ask questions, and take accountability for client issues.,Be proficient in technology and introduce clients to mobile banking applications.,Be flexible to work banking center hours, including evenings and weekends.,Be flexible to work at multiple banking centers within a reasonable travel distance.
Hard Skills
Soft Skills
Work Hours
15 hours/week
Benefits
Special Commitments
Legally eligible to work at the specified location(s). May require attribute-based assessment and other skills tests. Must be willing to work at multiple banking centers within a reasonable travel distance. Flexible to work banking centre hours which may include evenings and weekends.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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