Client Service Representative

Help clients manage accounts and products, focusing on client experience.,Connect clients to relevant CIBC team members.,Listen, ask questions, and take accountability for client issues, collaborating with others for solutions.,Become proficient in technology and introduce clients to mobile banking applications.,Flexibility to work banking centre hours, including evenings and weekends.,Flexibility to work at multiple banking centres within a reasonable travel distance.,Legally eligible to work at the specified location(s).,May be asked to complete attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).

Client-first approach.,Goal-oriented and motivated to make a difference.,Passionate about people and building relationships.,Eager to learn and grow knowledge.,Caring and respectful of different perspectives.,Embodies CIBC values: Trust, Teamwork, and Accountability.

Must be legally eligible to work in Canada and at the specified location. May require working evenings and weekends. Willingness to work at multiple banking centers within a reasonable travel distance.