Client Service Representative

Engage with clients to manage their accounts and products, ensuring meaningful interactions and connecting them with appropriate CIBC team members.,Practice problem-solving by actively listening, asking questions, and taking accountability for client issues, collaborating with others for optimal solutions.,Utilize technology effectively, becoming proficient in digital tools and introducing clients to mobile banking applications to enhance their banking experience.

Client-first mindset, with a dedication to finding suitable solutions.,Goal-oriented, driven by achieving objectives and making a difference.,Passionate about people, valuing relationships and fostering a diverse network.,Eager to learn and grow knowledge, possessing a strong sense of curiosity.,Engages with empathy and an open mind, respecting diverse perspectives.,Upholds CIBC's values of trust, teamwork, and accountability.

Flexible to work banking center hours, including evenings and weekends.,Flexible to work at multiple banking centers within a reasonable travel distance.,Must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.,May be required to complete attribute-based assessments and other skills tests (e.g., simulation, coding, French proficiency).