Client Service Representative [Hourly]
Description
As a Client Service Representative in a fast-paced banking center, you will assist clients with their daily banking needs, answer questions, help with transactions, and connect them with appropriate team members to achieve their financial goals. This role focuses on delivering excellent client experience and involves proactive engagement.
What We're Looking For
Candidates must be flexible to work banking center hours, including evenings and weekends, and be willing to work at multiple banking centers within a reasonable travel distance. Responsibilities include managing client accounts and products, focusing on client experience, problem-solving by taking accountability for client issues, and leveraging technology to introduce clients to mobile banking applications. Must be legally eligible to work at the specified location and possess a valid work or study permit if applicable.
Ideal Candidate
The ideal candidate puts clients first, engages with purpose to find solutions, is goal-oriented, passionate about people, and values building relationships with a diverse network. They should be curious, eager to learn, empathetic, and embody CIBC's values of trust, teamwork, and accountability.
Hard Skills
Soft Skills
Work Hours
15 hours/week
Benefits
Special Commitments
Must be flexible to work evenings and weekends, Requires flexibility to work at multiple banking centers within a reasonable travel distance.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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