Client Service Representative [Hourly]
Description
As a Client Service Representative in Personal and Business Banking, you will assist clients with their daily banking needs, including managing accounts, processing transactions, and connecting them with appropriate CIBC team members to help achieve their financial goals. This role focuses on delivering an excellent client experience through engagement, problem-solving, and leveraging technology like mobile banking applications.
What We're Looking For
Help clients manage their accounts and products, focusing on a meaningful client experience.,Connect clients to the right CIBC team members.,Listen, ask questions, and take accountability for client issues, collaborating for solutions.,Become proficient in technology, introducing clients to mobile banking applications.,Flexibility to work banking center hours, including evenings and weekends.,Flexibility to work at multiple banking centers within a reasonable travel distance.
Ideal Candidate
Client-first mindset, engaging with purpose to find solutions.,Goal-oriented, motivated by accomplishing goals and delivering best performance.,Passionate about people, finding meaning in relationships and diverse networks.,Love to learn, passionate about growing knowledge and strong sense of curiosity.,Care about people, respect different perspectives, listen to and learn from others' experiences.,Live CIBC values: trust, teamwork, and accountability.
Hard Skills
Soft Skills
Work Hours
22.5 hours/week, may include evenings and weekends
Benefits
Special Commitments
Flexible to work at multiple banking centers within a reasonable travel distance.,Must be legally eligible to work at the specified location(s) and have a valid work or study permit.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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