Client Service Representative [Hourly]
Description
As a Client Service Representative in Personal and Business Banking, you will assist clients with their daily banking needs, including transactions and inquiries, and connect them with appropriate team members to help achieve their financial goals. This role focuses on delivering an excellent client experience in a fast-paced banking center.
What We're Looking For
Help clients manage accounts and products, focusing on meaningful interactions.,Connect clients to relevant CIBC team members.,Listen, ask questions, and take accountability for client issues, collaborating for solutions.,Become proficient in technology, introducing clients to mobile banking applications.,Flexibility to work banking centre hours, including evenings and weekends.,Flexibility to work at multiple banking centres within a reasonable travel distance.
Ideal Candidate
Client-focused with a purpose to find the right solutions.,Motivated by accomplishing goals and delivering best performance.,Passionate about building relationships and connecting with a diverse network.,Eager to learn and grow knowledge, possessing a strong sense of curiosity.,Cares about people and respects different perspectives, learning from others' experiences.,Embodies CIBC values: trust, teamwork, and accountability.
Hard Skills
Soft Skills
Work Hours
15 hours/week
Benefits
Special Commitments
Must be flexible to work evenings and weekends, and at multiple banking centres within a reasonable travel distance.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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