Client Service Representative [Hourly]

Assist clients with daily banking needs, account management, and product inquiries.,Focus on client experience, making interactions meaningful, and connecting clients to appropriate CIBC team members.,Problem-solve by listening, asking questions, taking accountability for client issues, and collaborating for solutions.,Become proficient in technology, introducing clients to mobile banking applications.,Be flexible to work banking center hours, including evenings and weekends.,Be flexible to work at multiple banking centers within a reasonable travel distance.

Ability to put clients first and engage with purpose to find solutions.,Goal-oriented and motivated to make a difference.,Passionate about people, building diverse networks, and connecting with respect and authenticity.,Eager to learn and grow knowledge, with a strong sense of curiosity.,Caring and respectful of different perspectives, open to listening and learning.,Adherence to values: trust, teamwork, and accountability.,Legally eligible to work at the specified location(s).,Willingness to complete attribute-based assessments and other skills tests (simulation, coding, French proficiency).

Flexible to work at multiple banking centres within a reasonable travel distance.,Flexible to work banking centre hours, which may include evenings and weekends.,Must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.,May be asked to complete attribute-based assessments and other skills tests (such as simulation, coding, French proficiency).