Client Service Representative [Hourly]
Description
As a Client Service Representative in the Personal and Business Banking Team at CIBC, you will assist clients with their daily banking needs, handle transactions, answer questions, and connect them with relevant team members to achieve their financial goals. This role focuses on delivering excellent client experience, problem-solving, and leveraging technology to help clients with mobile banking applications.
What We're Looking For
Help clients manage their accounts and products,Focus on the client experience and make interactions meaningful,Connect clients to the right CIBC team members who can help them reach their goals,Listen, ask questions, and put yourself in the client’s shoes,Take accountability for client issues and collaborate for solutions,Become a technology expert and introduce clients to mobile banking applications,Flexible to work banking centre hours, including evenings and weekends,Flexible to work at multiple banking centres within a reasonable travel distance,Legally eligible to work at the specified location(s)
Hard Skills
Soft Skills
Work Hours
15 hours/week, may include evenings and weekends
Benefits
Special Commitments
Flexible to work at multiple banking centres within a reasonable travel distance,Requires legal eligibility to work at the specified location(s)
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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