Client Service Representative [Hourly]
Description
As a Client Service Representative, you'll be the first line of support for clients aiming to achieve their financial goals. This role involves answering inquiries, assisting with various transactions, and connecting clients with appropriate team members. You will operate within a fast-paced Banking Center environment, utilizing your knowledge of financial services products to support clients with their daily banking requirements.
What We're Looking For
Help clients manage their accounts and products.,Focus on the client experience and make interactions meaningful.,Connect clients to the right CIBC team members who can help them reach their goals.,Listen, ask questions, and put yourself in the client's shoes.,Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.,Become a technology expert and share knowledge by introducing clients to mobile banking applications.,Flexible to work banking centre hours, including evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.
Hard Skills
Soft Skills
Work Hours
Flexible banking centre hours, including evenings and weekends
Benefits
Comprehensive health and dental coverage, defined benefit pension plan, employee share purchase plan, wellness programs, and flexible work arrangements.
Special Commitments
Must be flexible to work banking centre hours, which may include evenings and weekends.,Requires flexibility to work at multiple banking centres within a reasonable travel distance.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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