Client Service Representative
Description
As a Client Service Representative for CIBC's Personal and Business Banking Team, you will assist clients with daily banking needs, transactions, and connect them with appropriate team members to help achieve their financial goals. This role focuses on delivering an excellent client experience in a fast-paced banking center environment.
What We're Looking For
Help clients manage accounts and products, focusing on meaningful interactions.,Connect clients to the right CIBC team members.,Listen, ask questions, and take accountability for client issues, collaborating for solutions.,Become proficient in technology and introduce clients to mobile banking applications.,Flexibility to work banking center hours, including evenings and weekends.,Flexibility to work at multiple banking centers within a reasonable travel distance.
Ideal Candidate
Client-focused with a purpose to find the right solutions.,Goal-oriented and motivated to make a difference.,Passionate about people, valuing relationships and a diverse network.,Eager to learn and grow knowledge, with a strong sense of curiosity.,Cares about people, respects diverse perspectives, listens, and learns from others' experiences.,Embodies values of trust, teamwork, and accountability.
Hard Skills
Soft Skills
Work Hours
15 hours/week, may include evenings and weekends
Benefits
Special Commitments
Must be flexible to work at multiple banking centers within a reasonable travel distance, Must be legally eligible to work at the specified location(s) and have a valid work/study permit if applicable.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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