Client service representative, 25h/weekly - Montreal, QC

Work in a fast-paced Banking Center.,Knowledge of financial services products to assist clients with day-to-day banking needs.,Assist with client transactions and proactively connect clients with appropriate team members.,Flexible to work banking center hours, including evenings and weekends.,Flexible to work at multiple banking centers within a reasonable travel distance.,Engage with clients to help manage accounts and products, focusing on client experience.,Problem-solve by listening, asking questions, taking accountability for client issues, and collaborating for solutions.,Leverage technology by becoming proficient and introducing clients to mobile banking applications.

Puts clients first and engages with purpose to find the right solutions.,Goal-oriented and motivated to make a difference.,Passionate about people, valuing relationships and diverse networks.,Connects with others through respect and authenticity.,Eager to learn and grow knowledge, with a strong sense of curiosity.,Engages with heart and mind, caring about people and respecting different perspectives.,Listens to and learns from the experiences of others.,Embodies CIBC values: trust, teamwork, and accountability.

Must be flexible to work evenings and weekends.,Must be flexible to work at multiple banking centers within reasonable travel distance.,Must be legally eligible to work at the specified location(s) and, where applicable, possess a valid work or study permit.,May require completing an attribute-based assessment and other skills tests (e.g., simulation, coding, French proficiency).,Uses artificial intelligence tools during the recruitment process.