Client service representative, 18h/weekly - Montreal, QC

Help clients manage their accounts and products.,Focus on the client experience and make interactions meaningful.,Connect clients to the right CIBC team members who can help them reach their goals.,Listen, ask questions, and put yourself in the client's shoes.,Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.,Become a technology expert and share knowledge by introducing clients to mobile banking applications.

Put clients first and engage with purpose to find the right solutions.,Goal oriented and motivated by accomplishing goals.,Passionate about people, finding meaning in relationships, and connecting with others through respect and authenticity.,Love to learn, passionate about growing knowledge, and have a strong sense of curiosity.,Engage with heart and mind, care about people, respect different perspectives, and learn from others' experiences.,Values matter, bring your real self to work and live CIBC values - trust, teamwork, and accountability.,Legally eligible to work at the specified location(s) and have a valid work or study permit where applicable.

Flexible to work banking centre hours which may include evenings and weekends, flexible to work at multiple banking centres within a reasonable travel distance.