Client service representative, 15h/weekly - St-Georges, QC
Description
As a Client Service Representative in a CIBC Banking Center, you will assist clients with their daily banking needs, including transactions and account management. Your role involves focusing on client experience, connecting them with appropriate team members, solving problems by listening and taking accountability, and helping clients utilize mobile banking technology.
What We're Looking For
Help clients manage accounts and products.,Focus on client experience and make interactions meaningful.,Connect clients to the right CIBC team members.,Listen, ask questions, and take accountability for client issues.,Become a technology expert and introduce clients to mobile banking applications.,Put clients first and engage with purpose.,Be goal-oriented and motivated to make a difference.,Be passionate about people, relationships, and diversity.,Love to learn and grow knowledge.,Care about people, respect different perspectives, and learn from others' experiences.,Live CIBC values: trust, teamwork, and accountability.
Ideal Candidate
Legally eligible to work at the specified location(s).,May be required to complete attribute-based assessments and skills tests.
Hard Skills
Soft Skills
Work Hours
15 hours/week
Benefits
Special Commitments
Flexible to work banking centre hours, including evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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