Client Service Representative - Part-time (20hrs/weekly)
Description
As a Client Service Representative at CIBC, you will be a key member of the Personal and Business Banking Team, assisting clients with their daily banking needs. This involves answering questions, processing transactions, and connecting clients with appropriate team members to help them achieve their financial goals. You will focus on delivering a great client experience and leveraging technology to help clients with mobile banking. The role requires flexibility to work various banking centre hours, including evenings and weekends, and at multiple banking centres within a reasonable travel distance.
What We're Looking For
Help clients manage their accounts and products, focusing on meaningful client interactions.,Connect clients to the right CIBC team members to help them reach their financial goals.,Actively listen, ask questions, and take accountability for client issues, collaborating to find solutions.,Become proficient in technology and introduce clients to mobile banking applications.
Ideal Candidate
Puts clients first and engages with purpose to find solutions.,Goal-oriented and motivated to make a difference.,Passionate about people, values relationships, and connects with others through respect and authenticity.,Eager to learn and grow knowledge with a strong sense of curiosity.,Cares about people, respects different perspectives, listens, and learns from others' experiences.,Embodies CIBC's values: trust, teamwork, and accountability.
Hard Skills
Soft Skills
Work Hours
20 hours/week
Benefits
Special Commitments
Flexible to work banking centre hours, including evenings and weekends.,Flexible to work at multiple banking centres within a reasonable travel distance.,Must be legally eligible to work at the specified location(s) and have a valid work or study permit, if applicable.
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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