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Description

This unique position at Royal Bank of Canada calls for client-focused sales expertise and natural problem-solving skills to maximize client interactions. The role involves helping clients with everyday banking, acting as an RBC ambassador, and collaborating with partners to help clients achieve their goals. This includes demonstrating digital banking, onboarding new clients, and referring complex opportunities to specialists to drive client satisfaction and loyalty.

What We're Looking For

Proactively engage with clients in all areas of the branch and community to uncover banking needs, provide help and advice, and identify sales and referral opportunities.,Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.,Respond to client-initiated contact, assisting them with a full range of financial transactions.,Actively listen and engage clients in conversation to further understand their individual needs.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to maximize business opportunities and referrals.,Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.,Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops).,Must be able to work all business hours.

Ideal Candidate

Track record in building rapport and maintaining client relationships within the financial or service industry (Nice-to-have).,Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course) (Nice-to-have).

Hard Skills

Adaptability
Advice Based Solutions
Client Discovery
Data Analysis
Digital Literacy

Soft Skills

Client Centricity
Communication
Curious Mindset
Problem-solving
People skills
Relationship building
Flexibility
Eagerness to learn
Strong personal ethics
Hunger for success

Work Hours

37.5 hours/week

Benefits

Comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
Continued opportunities for career advancement.
World-class sales training, coaching, and development opportunities.
Support from a dynamic, collaborative, progressive, and high-performing team.
World-class tools and training.
Opportunity to achieve great success and grow your career with RBC.

Special Commitments

Must be able to work all business hours.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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