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Description

As an RBC Ambassador within branches, the role involves prioritizing clients, finding solutions for their needs, and championing the RBC brand to drive new client acquisition and deepen existing relationships. The ideal candidate will deliver exceptional customer service and thrive in a target-based performance environment, with potential for career advancement to Account Manager/Banking Advisor.

What We're Looking For

Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities.,Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business.,Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to work as one RBC team.,Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.,Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.,Drive and self-motivation, as well as excellent communication skills and emotional intelligence.,Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).,Personal flexibility to work flex hours.,Eagerness to learn and determination to succeed.

Ideal Candidate

Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).

Hard Skills

Digital literacy
Data Analysis

Soft Skills

Adaptability
Advice Based Solutions
Client Centricity
Client Discovery
Communication
Curious Mindset
Emotional Intelligence
Self-motivation

Work Hours

25 hours/week

Benefits

Comprehensive Total Rewards Program (bonuses, flexible benefits, competitive compensation)
world-class training program in financial services
excellent career development and access to a variety of job opportunities
leaders who support development through coaching and managing opportunities
work in a dynamic, collaborative, progressive, and high-performing team.

Special Commitments

Must be willing to work flex hours.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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