This role at RBC focuses on providing client-first service within a branch setting, addressing individual financial needs, and actively engaging in new client acquisition and deepening existing relationships. The position requires delivering exceptional customer service in a target-based environment, with opportunities for career advancement to roles like Account Manager or Banking Advisor.
Proactively engage with clients in the branch, deliver outstanding service by completing transactions, identify sales and referral opportunities, educate clients using technology, contribute to team results by offering advice and connecting with RBC partners, take ownership of resolving banking problems, cultivate and maintain relationships with partners, and manage risks by adhering to compliance. Must have a demonstrated passion for clients, success in target-driven environments, drive, self-motivation, excellent communication skills, emotional intelligence, digital literacy across devices, and personal flexibility for flex hours.
Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course)
30 hours/week
Must be willing to work flex hours
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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