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Description

This role at RBC focuses on providing client-first service within a branch setting, addressing individual financial needs, and actively engaging in new client acquisition and deepening existing relationships. The position requires delivering exceptional customer service in a target-based environment, with opportunities for career advancement to roles like Account Manager or Banking Advisor.

What We're Looking For

Proactively engage with clients in the branch, deliver outstanding service by completing transactions, identify sales and referral opportunities, educate clients using technology, contribute to team results by offering advice and connecting with RBC partners, take ownership of resolving banking problems, cultivate and maintain relationships with partners, and manage risks by adhering to compliance. Must have a demonstrated passion for clients, success in target-driven environments, drive, self-motivation, excellent communication skills, emotional intelligence, digital literacy across devices, and personal flexibility for flex hours.

Ideal Candidate

Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course)

Hard Skills

Adaptability
Advice Based Solutions
Client Centricity
Client Discovery
Communication
Curious Mindset
Data Analysis
Digital Literacy

Soft Skills

Passion for putting clients first
Drive
Self-motivation
Excellent communication skills
Emotional intelligence
Eagerness to learn
Determination to succeed

Work Hours

30 hours/week

Benefits

Comprehensive Total Rewards Program (bonuses
flexible benefits
competitive compensation)
World-class training in financial services
Excellent career development and access to job opportunities
Leaders who support development through coaching
Dynamic/collaborative/progressive/high-performing team environment

Special Commitments

Must be willing to work flex hours

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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