Description
This role at RBC is an opportunity for individuals interested in part-time and full-time Client Advisor positions across various Ottawa communities. The position focuses on client-focused sales and problem-solving, assisting clients with everyday banking, digital banking adoption, and connecting them with specialists to help achieve their financial goals. It aims to maximize client interactions and drive satisfaction through valuable experiences.
What We're Looking For
Responsibilities include proactively engaging clients in the branch and community to identify banking needs, provide advice, and find sales/referral opportunities; educating clients on technology; assisting with financial transactions; actively listening to understand client needs; resolving and preventing banking problems; and cultivating relationships with partners for business opportunities. Must-haves include a passion for client service, success in a target-driven sales environment, problem-solving and people skills, ability to build strong relationships, flexibility, eagerness to learn, strong personal ethics, hunger for success, and digital literacy. The candidate must be able to work all business hours.
Ideal Candidate
Mutual Funds accreditation (e.g., Investment Funds in Canada or Canadian Securities Course) is a nice-to-have.
Hard Skills
Soft Skills
Work Hours
30 hours/week
Benefits
Special Commitments
Must be able to work all business hours.
Also Available At
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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