Client Advisor
Description
This role at RBC focuses on providing client-focused sales and problem-solving expertise. The Client Advisor is responsible for helping clients with their everyday banking needs, utilizing digital banking solutions, onboarding new clients, and referring complex financial opportunities to specialists. The goal is to enhance client satisfaction and loyalty by proactively engaging with clients, identifying sales and referral opportunities, offering financial advice, assisting with transactions, and fostering relationships with internal partners.
What We're Looking For
Proactively engage with clients in branches and the community to identify banking needs and provide advice.,Identify sales and referral opportunities.,Educate clients on digital banking and leverage technology for an enhanced client experience.,Respond to client inquiries and assist with a full range of financial transactions.,Actively listen to clients to understand their individual needs.,Take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with internal partners for business opportunities and referrals.
Ideal Candidate
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Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
Special Commitments
Must be able to work all business hours
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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