Part-Time

On-Site

Client Advisor

RRoyal Bank of Canada 383 Richmond Street, London, ON0

Description

This position focuses on client-centric sales and problem-solving to enhance client interactions. The Client Advisor assists clients with their daily banking needs, provides advice, and works with RBC partners to help clients achieve their financial goals. This includes demonstrating digital banking, onboarding new clients, and referring complex issues to specialists to ensure client satisfaction and loyalty.

What We're Looking For

Proactively engage with clients in all branch areas and the community, identifying banking needs, providing help and advice, and uncovering sales and referral opportunities.,Focus on client education and demonstration, utilizing technology to deliver a memorable client experience, drive sales, and retain business.,Respond to client-initiated contact, assisting with a full range of financial transactions.,Actively listen and engage clients to understand their individual needs.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners for business opportunities and referrals.,Demonstrated passion for putting clients first and success in a hands-on, target-driven sales environment.,Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops).,Must be able to work all business hours.

Ideal Candidate

Track record in building rapport and maintaining client relationships within the financial or service industry.,Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course).

Hard Skills

Data Analysis

Digital Literacy

Soft Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Problem-solving

People skills

Relationship building

Flexibility

Eagerness to learn

Strong personal ethics

Hunger for success

Work Hours

15 hours/week

Benefits

Comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.

Continued opportunities for career advancement.

World-class sales training, coaching, and development opportunities.

Support from a dynamic, collaborative, progressive, and high performing team.

World-class tools and training.

Opportunity to achieve great success and grow your career with RBC.

Special Commitments

Must be able to work all business hours

About the Company

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven

Inclusive

Innovative

Collaborative

Professional

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