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Description

As an RBC Ambassador within branches, the Client Advisor focuses on providing excellent customer service, identifying and fulfilling client needs, and driving business growth through new client acquisition and deepening existing relationships. The role involves proactive client engagement, leveraging technology for a memorable experience, contributing to team results through referrals and solutions, resolving banking problems, maintaining partner relationships, and adhering to compliance standards.

What We're Looking For

Must-haves include a passion for client service, success in target-driven environments, drive, self-motivation, excellent communication skills, emotional intelligence, digital literacy, personal flexibility for varied work hours, eagerness to learn, and bilingualism in English and French. Nice-to-haves include a track record in client relationship building within financial, service, or retail industries, and Mutual Funds accreditation or willingness to obtain it.

Ideal Candidate

Mutual Funds accreditation (or willingness to obtain it, e.g., Investment Funds in Canada or Canadian Securities Course).

Hard Skills

Digital literacy
Data Analysis

Soft Skills

Adaptability
Advice Based Solutions
Client Centricity
Client Discovery
Communication
Curious Mindset
Drive
Self-motivation
Emotional intelligence
Eagerness to learn

Work Hours

25 hours/week

Benefits

Comprehensive Total Rewards Program (including bonuses and flexible benefits, competitive compensation)
World-class training program in financial services
Excellent career development and job opportunities
Leaders who support development
Dynamic/collaborative/progressive/high-performing team

Special Commitments

Personal flexibility to work flex hours, Bilingualism (English and French) required.

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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