Client Advisor
Description
This role at RBC involves providing financial advice and solutions tailored to clients' individual needs, with a strong focus on exceptional customer service. The advisor will serve clients through transactions, needs-based conversations, and digital assistance, while also contributing to team sales and managing risks by adhering to compliance.
What We're Looking For
Deliver exceptional customer service by completing transactions, engaging in needs-based conversations, and communicating with clients within the branch.,Identify needs and provide tailored financial advice and solutions.,Contribute to team sales by identifying opportunities for additional advice, introducing clients to RBC partners, or fulfilling client solutions.,Understand and resolve client concerns at the first point of contact.,Educate and assist clients with using RBC digital capabilities.,Manage risks by adhering to compliance routines, processes, and controls.
Ideal Candidate
Sales experience in the financial or service industry is a nice-to-have.
Hard Skills
Soft Skills
Work Hours
37.5 hours/week
Benefits
About the Company
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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