This role focuses on client-focused sales and problem-solving to enhance client interactions. The intern will help clients with everyday banking, act as an RBC ambassador, and collaborate with partners to help clients achieve their goals. This includes demonstrating digital banking, onboarding new clients, and referring complex opportunities to specialists to drive client satisfaction and loyalty.
Proactively engage with clients in all areas of the branch and community to uncover banking needs, provide advice, and identify sales and referral opportunities.,Focus on client education and demonstration, utilizing technology to deliver a memorable client experience, drive sales, and retain business.,Respond to client-initiated contact, assisting with a full range of financial transactions.,Actively listen and engage clients in conversation to understand individual needs.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to maximize business opportunities and referrals.
Demonstrated passion for putting clients first, with success in a hands-on, target-driven sales environment.,Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.).,Ability to work all business hours.,Track record in building rapport and maintaining client relationships within the financial or service industry (Nice-to-have).,Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course) (Nice-to-have).
37.5 hours/week
Must be able to work all business hours.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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