Part-Time

On-Site

Client advisor intern

RRoyal Bank of Canada 2100 - 666 Burrard Street, VANCOUVER, BC0

Description

This opportunity involves leveraging client-focused sales expertise and problem-solving skills to enhance client interactions. The role focuses on assisting clients with everyday banking, adding value to their experiences, and collaborating with RBC partners to help clients achieve their financial goals. This includes demonstrating digital banking, onboarding new clients, and referring complex needs to specialists to ensure client satisfaction and loyalty.

What We're Looking For

Proactively engage with clients in branches and the community to identify banking needs and provide advice, focusing on client education and digital technology for a memorable experience. Responsibilities include assisting with financial transactions, understanding individual client needs through active listening, proactively resolving client banking problems, and maintaining relationships with partners for business opportunities. Must-haves include a passion for client service, success in a target-driven sales environment, problem-solving and people skills, flexibility, eagerness to learn, strong personal ethics, and digital literacy across various devices. The ability to work all business hours is also required.

Ideal Candidate

Track record in building rapport and maintaining client relationships within the financial or service industry. Mutual Funds accreditation (e.g., Investment Funds in Canada or Canadian Securities Course).

Hard Skills

Advice Based Solutions

Data Analysis

Digital Literacy

Soft Skills

Adaptability

Client Centricity

Client Discovery

Communication

Curious Mindset

Problem-solving

People skills

Relationship building

Flexibility

Eagerness to learn

Strong personal ethics

Work Hours

30 hours/week

Benefits

Comprehensive Total Rewards Program (competitive compensation

bonuses

flexible benefits)

opportunities for career advancement

world-class sales training

coaching

and development

support from a dynamic

collaborative

progressive

and high-performing team

world-class tools and training

opportunity to achieve great success and grow career with RBC.

Special Commitments

Must be able to work all business hours.

About the Company

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven

Inclusive

Innovative

Collaborative

Professional

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