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Description

As a Client Advisor Intern at RBC, you will provide financial advice to clients, helping them find solutions that meet their individual needs. You will deliver exceptional customer service by completing transactions, engaging in needs-based conversations, and assisting clients with RBC's digital capabilities, while adhering to compliance routines and managing risks.

What We're Looking For

Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch.,Identify needs and provide tailored financial advice and solutions to clients.,Contribute to team sales results by listening for opportunities to offer additional advice or introduce clients to RBC partners.,Understand & resolve client concerns at first point of contact.,Educate & assist clients with using RBC digital capabilities.,Manage risks by adhering to compliance routines, processes, and controls.

Ideal Candidate

Proven customer service skills, preferably in the financial or service industry.,Drive and self-motivation.,Excellent communication skills and emotional intelligence.,Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.).,Personal flexibility to work flex hours.,Eagerness to learn and determination to succeed.,Sales experience in the financial or service industry (Nice-to-have).

Hard Skills

Digital Literacy
Data Analysis

Soft Skills

Adaptability
Advice Based Solutions
Client Centricity
Client Discovery
Communication
Curious Mindset
Customer Service
Self-motivation
Emotional Intelligence

Work Hours

22.5 hours/week

1 positions available

1 positions available

Benefits

Total Rewards Program including bonuses and flexible benefits
competitive compensation
commissions
stock (where applicable)
world-class training program
excellent career development
access to a variety of job opportunities
supportive leaders
dynamic team

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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