This internship at RBC focuses on providing financial advice and solutions to clients, emphasizing exceptional customer service and contributing to team sales results. Interns will engage in needs-based conversations, educate clients on digital capabilities, and manage risks by adhering to compliance.
Deliver exceptional customer service and complete transactions.,Identify needs and provide tailored financial advice and solutions.,Contribute to team sales results by spotting opportunities for additional advice and introducing clients to RBC partners.,Understand and resolve client concerns at the first point of contact.,Educate and assist clients with RBC digital capabilities.,Manage risks by adhering to compliance routines, processes, and controls.,Proven customer service skills (preferably in financial or service industry).,Drive and self-motivation.,Excellent communication skills and emotional intelligence.,Digital literacy across a broad range of devices.,Personal flexibility to work flex hours.,Eagerness to learn and determination to succeed.
Sales experience in the financial or service industry (nice-to-have).
37.5 hours/week
Personal flexibility to work flex hours.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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