Client Advisor

Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions.,Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business.,Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions.,Proactively take ownership of resolving and preventing client banking problems.,Cultivate and maintain relationships with partners to work as one RBC team.,Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.,Goal-oriented individual with a demonstrated passion for putting clients first.,Drive and self-motivation, as well as excellent communication skills and emotional intelligence.,Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).,Personal flexibility to work flex hours.,Eagerness to learn and determination to succeed.,Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.

Track record in building rapport and maintaining client relationships within the financial, service or retail industry (Nice-to-have).,Mutual Funds accreditation (Nice-to-have).,Willingness to obtain the Investment Funds in Canada or the Canadian Securities Course (Must-have).

Personal flexibility to work flex hours.