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Description

This position focuses on maximizing client interactions by leveraging sales expertise and problem-solving skills. The Client Advisor assists clients with everyday banking needs, utilizes digital banking, on-boards new clients, and refers complex opportunities to specialists, aiming to create positive client experiences and drive satisfaction and loyalty.

What We're Looking For

Proactively engage with clients in all areas of the branch and in the community, identifying banking needs and providing advice.,Focus on client education and demonstration, using technology to enhance client experience and drive sales.,Respond to client-initiated contact, assisting with financial transactions.,Actively listen to clients to understand their individual needs.,Proactively resolve and prevent client banking problems.,Cultivate and maintain relationships with partners to maximize business opportunities and referrals.,Demonstrated passion for client-first approach and success in a target-driven sales environment.,Strong problem-solving and people skills with the ability to build relationships.,Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.,Digital literacy across a broad range of devices.,Ability to work all business hours.

Ideal Candidate

Track record in building rapport and maintaining client relationships within the financial or service industry.,Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course).

Hard Skills

Advice Based Solutions
Client Discovery
Data Analysis
Digital Literacy

Soft Skills

Adaptability
Client Centricity
Communication
Curious Mindset
Problem-solving
Relationship Building
Personal Ethics
Eagerness to Learn

Work Hours

15 hours/week

Benefits

Competitive compensation
Bonuses
Flexible benefits
Opportunities for career advancement
World-class sales training, coaching, and development
Support from a dynamic, collaborative team
World-class tools and training

Also Available At

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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