The Chief Business Analyst at National Bank acts as a crucial link between business and delivery teams, specifically for the ODLD strategic project. This role involves managing and distributing OSS data across various sub-domains, ensuring robust data governance and distribution through APIs and event-based streaming. The analyst is also responsible for guaranteeing essential non-functional requirements, such as continuous service availability and effective recovery measures, all within the context of the Bank's 2026-2030 strategic transformation plan.
Perform detailed, high-level impact analyses with experts to define and execute business analysis activities.,Document functional and non-functional requirements (e.g., role management, permissions, data access, availability, recovery).,Map and validate provisioning and streaming flows (data lineage, mapping).,Collaborate with support teams and business sub-domains to understand OSS data transformation and distribution needs.,Support product owners, partners, and IT teams in decision-making and deliverables, ensuring traceability of technical needs.,Lead multi-stakeholder workshops across various levels of expertise.,Apply best practices for identifying and drafting business requirements (functional, non-functional, informational, transitional).,Support design, testing, and deployment phases; define user test scenarios and assist users in operational transfer.,Contribute to the change management strategy for solution users.
University degree in a related field.,Several years of relevant experience.,Experience in business analysis in complex and cross-sector environments, ideally in wealth management.,Knowledge of business process improvement and mapping, change management, and continuous improvement (Modelling, NBMM, lean approach).,Experience with test scenarios and user support.,Knowledge of agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (Jira, Confluence, etc.).,Knowledge of the complete transformation of data, from initial uploads to database storage and exposure via API or streaming.,Ability to think strategically, analytical, synthesis and communication skills, including ability to explain technical issues to non-technical stakeholders.,Knowledge of new cloud technologies, AWS, APIs, OSS, and underlying data (an asset).
University degree
Full-Time
Must be able to discuss frequently with service providers or partners who speak a language other than French.
National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.
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