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Full-Time
On-Site

Chauffeur(euse) de remorqueuse (Classe 5) - Soir/Nuit

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Description

CAA-Québec is looking for a tow truck driver for Quebec City (Armand Viau) to assist its members. This is a full-time, regular position (38 hours per week over 4 days) on evening or night shifts, including one weekend day. The role involves roadside assistance and customer service.

What We're Looking For

Perform safety checks on the truck according to regulations.

Assist members on the road by offering various roadside assistance services: towing, flat tire repair, unlocking, battery boosting, and accompaniment.

Provide courteous and high-quality customer service, reflecting CAA-Québec's values.

Maintain communication with the supervisor in case of unforeseen situations.

Ensure the vehicle is refueled and clean for the next colleague after your shift.

High school diploma or relevant vocational diploma (towing, transport, or mechanics), or an equivalence test.

Demonstrate client excellence by communicating clearly and respectfully.

Show daily energy by maintaining a positive attitude.

Be rigorous, organized, and detail-oriented, even under pressure.

Possess a valid Class 5 driver's license and a good driving record.

Enjoy working outdoors in all weather conditions.

Have knowledge of mechanics and the Quebec City region.

Ability to perform the following physical tasks without limitations: remaining crouched for prolonged periods, pushing and pulling loads up to 40 kg, lifting loads up to 30 kg to shoulder height, remaining seated for 30-minute periods, working in restrictive postures, or other physical requirements.

Ideal Candidate

High school diploma or relevant vocational diploma (towing, transport, mechanics) or equivalence test.

Valid Class 5 driver's license with a good driving record.

Minimum Education

High School Diploma or Vocational Diploma

Hard Skills

Mechanical knowledge
knowledge of Quebec City region
Class 5 driver's license

Soft Skills

Client excellence
clear communication
respectful communication
positive attitude
rigorous
organized
detail-oriented

Work Hours

38 hours/week over 4 days, evening or night shifts, including a weekend day

Benefits

Complete and customized training
Evening and night shift premiums
Comprehensive group insurance
Retirement plan (up to 6% matching contributions)
3 weeks vacation
Possibility to purchase additional leave
Employee and family assistance program
Free CAA-Québec membership card
Various discounts (travel centers
insurance
partners)

Special Commitments

Must be willing to work outdoors in all weather conditions. Requires ability to perform specific physical tasks (crouching, lifting, pushing/pulling heavy loads, working in restrictive postures).

About the Company

C

CAA-Québec

CAA-Québec is a non-profit organization that provides high-quality services in automotive, travel, home, and insurance sectors. With over 1.1 million members, the organization is committed to ensuring peace of mind through human-centric assistance and reliable expertise. Since its founding in 1904, it has become a staple of security and support for Quebecers on the road and at home.

Supportive
Empathetic
Team-oriented
Trustworthy
Service-focused
View all jobs at CAA-Québec

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