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Full-Time
On-Site

Business Services Technician, NorthernTel, Unifor

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Description

The incumbent will be responsible for the installation, repair, replacement, modification, and maintenance of cable television and telecommunications instruments and devices for both residential and business customers.

What We're Looking For

Install, move, remove, repair, replace, modify, and maintain cable television, telephone, and PBX equipment for residential and business customers according to established standards.,Organize daily tasks, prepare an itinerary, contact customers in advance, and occasionally provide work estimates for business installations.,Successfully complete the activation of various telephony projects.,Show customers how to use telecom, television, or Internet equipment during installation, and promote company products/services.,Verify lines using a testing device and ensure preventive maintenance.,Perform necessary wiring, connections, and terminations to make equipment operational.,Contact specialized resources to resolve certain problems, and provide and receive information.,Handle, transport, fine-tune, adjust, and use appropriate tools, equipment, materials, and vehicles, ensuring their maintenance and a clean work environment.,File and oversee inventory maintenance for the sector.,Complete various forms and draft work-related reports.,Sound time-management skills to cut costs.,Be available to respond to customer requests, handle emergency calls outside normal work hours, and be willing to travel.,Be available to work variable shifts and schedules based on business needs from Sunday to Saturday.,Be available to work some overtime from Sunday to Saturday as well as during holidays.,Perform other related tasks, as required.

Ideal Candidate

College diploma in electronics or telecommunications, or equivalent work experience.,A minimum of a high school diploma is required for candidates outside of Unifor local 6 bargaining.,Hold a valid driver's license - Class G.,High Manual Dexterity, able to work with a variety of hand tools.,Ability to lift and carry heavy weight (e.g., 80 lbs) like a ladder.,Ability to work aloft on poles and ladders and also in confined spaces.,Capable of working with spur.,Capable of differentiating colored wires (color code).,Proficient in English and working knowledge of French.,Agree to undergo a background security clearance as required to meet customer's needs.,Knowledge of programming principles.,Knowledge of high-speed data transmission.,Knowledge of computer tools.

Minimum Education

College diploma (Electronics or Telecommunications) or High School Diploma (minimum)

Hard Skills

cable television installation
telecommunications equipment
PBX equipment
telephony projects
internet equipment
testing devices
wiring
connections
terminations
inventory maintenance
programming principles
high-speed data transmission
computer tools

Soft Skills

time-management
customer communication
analytical
research
planning
organizing
safety
accuracy
speed
courtesy
teamwork
sense of urgency
autonomy
initiative

Work Hours

Variable shifts and schedules (Sunday to Saturday), potential for overtime (Sunday to Saturday and holidays).

1 positions available

1 positions available

Benefits

Competitive salary
comprehensive compensation package
medical benefits
dental benefits
vision benefits
mental health benefits
35% discount on Bell services
access to exclusive partner offers.

Special Commitments

Willing to travel, available for emergency calls outside normal work hours, available to work variable shifts and schedules, available for overtime, requires background security clearance, ability to work outdoors in various weather conditions, physical capacity to safely execute all job functions.

About the Company

B

Bell Canada

Bell Canada is the country's largest communications company, providing consumers and businesses with solutions for all their communications needs. The company offers a wide range of services including high-speed fibre internet, 5G wireless networks, digital TV, and enterprise-level AI and cloud solutions. Bell is committed to connecting Canadians from coast to coast while fostering innovation through significant infrastructure investments.

Innovative
Inclusive
Fast-paced
Customer-centric
Community-oriented
View all jobs at Bell Canada

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