Branch Operations Supervisor

Oversight and processing of all branch cash transactions, including cheques, Bankwires and physical securities.

Ensure Branch and Cage reports are prepared, printed, reviewed, distributed, and presented to Branch Management for review, with potential sign-off responsibilities.

Ensure the Branch Operations team files all branch operations related reports and documents and oversees document retention according to internal controls.

Act as a branch designate as needed, including signature guarantee documents and signing cheques.

Oversight of account opening approvals, including reviewing documentation, identifying errors, and coaching staff on proper procedures.

Assist with participation in Branch Support Staff meetings to provide updates, address common errors, and share best practices in Branch Operations.

Meticulous attention to detail and excellent time management skills

Exceptional written and verbal communication skills

Confidence in explaining and instructing co-workers on policies and procedures

A professional approach to all situations to create a positive working environment

Ability to complete duties independently, seeking out own answers and solutions

Knowledge of RBC Dominion Securities' systems and procedures (asset)

Experience in the securities industry (asset)