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Description

The Branch Operations Assistant will provide superior service and administrative and operational support to clients and employees within RBC Dominion Securities.

What We're Looking For

Answer telephones and greet clients in a friendly manner.

Provide attentive and accurate service to clients and respond to their needs.

Complete administrative tasks such as managing office stationery orders, boardroom scheduling, and supporting Branch Operations Managers.

Prepare cheques and daily bank deposits.

Deal with incoming and outgoing funds.

Process account opening and any related account documentation.

Support advisory teams in general administrative duties for client account management.

Perform other duties and responsibilities, as required.

Ideal Candidate

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Hard Skills

Administrative support
Office management (stationery orders, scheduling)
Cheque preparation
Bank deposits processing
Funds processing
Account opening
Account documentation processing

Soft Skills

Client servicing
Professionalism
Problem-solving
Attention to detail
Organizational skills
Interpersonal communication

Work Hours

37.5 hours/week

Benefits

Ability to make a difference and lasting impact
Variety of assignments
A strong and diverse team
Management that supports your work and progression

Special Commitments

Must be bilingual (English and French) to serve clients and interact with RBC partners and/or employees across Canada.

About the Company

R

Royal Bank of Canada

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.

Purpose-driven
Inclusive
Innovative
Collaborative
Professional
View all jobs at Royal Bank of Canada

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