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Description

The Advice Centre Manager will lead their branch, strategically guiding their team to achieve objectives through daily coaching and professional development, aligning with the Bank's vision. They will drive success by fostering a high-performance environment, impacting the Advice Centre's and region's results through effective operational management, synergy, and collaboration with partners. The role is critical for ensuring a high-quality client experience and achieving outstanding performance.

What We're Looking For

Coach banking advisors, supporting their daily work and career paths to help them reach full potential.,Inspire and motivate the team, fostering commitment and excellent service.,Ensure smooth operation, synergy, and performance of the Advice Centre, promoting operational excellence and high-quality advice.,Promote and foster the advisory approach of the banking advisor model.,Ensure compliance with identification, security, and privacy standards to protect client and banking data and manage risk.,Proactively identify workforce needs, analyze gaps, and develop action plans.,Support and coach the team in canvassing activities and proactive contacts.,Represent the Bank professionally with clients and external candidates.

Ideal Candidate

Bachelor's degree,Be a mutual fund representative (MFR),Be a Branch Compliance Officer (BCO)

Minimum Education

Bachelor's Degree

Hard Skills

Banking services expertise
Advisory approach expertise
Business development expertise
Knowledge of financing services
Knowledge of investment services
Knowledge of insurance services

Soft Skills

Critical Thinking
Diversity & Inclusion
Emotional Intelligence
Problem Solving
Risk Management
Stress Management
Client-focused
Decision Making
Learning Agility
Mobilization
Partner Development
Resiliency
Strategy Execution
Managerial Courage
Team management
Coaching
Ability to motivate a team
Change management
Ability to understand a problem and implement effective solutions
Collaboration with internal and external partners

Benefits

Health and wellness program
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic

About the Company

N

National Bank of Canada

National Bank of Canada is one of the six systemically important banks in Canada, providing a comprehensive range of financial services to individuals, businesses, and institutional clients. Headquartered in Montreal, it is the leading financial institution in Quebec and holds strong positions across the country and internationally. The bank is committed to a people-first approach, fostering an entrepreneurial culture and sustainable growth for its communities.

Entrepreneurial
Inclusive
People-centric
Agile
Impactful
View all jobs at National Bank of Canada

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