Branch Manager II

Mentor the team on advice-giving strategies for banking solutions to improve customer experience and financial confidence.,Promote TD's image and goodwill within the community by participating in events.,Enhance customer experience by understanding financial needs and providing appropriate solutions.,Act as the highest point of escalation for the branch to ensure customer issues are handled appropriately.,Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues.,Ensure overall employee scheduling is optimal.,Develop and implement business development strategies within budget and communicate results.,Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence.,Mentor the team on offering One TD solutions and building lasting customer relationships.,Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations.,Cultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalism.

Undergraduate degree and/or over 5 years of relevant experience,Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course,Extensive knowledge of advanced investing and credit processes, policies, programs, and systems

Undergraduate Degree