As a Branch Manager at RBC, you will lead and motivate your team to provide an excellent client experience, both within the branch and in the community. You will identify and capitalize on market opportunities, collaborate with RBC partners, and promote digital enablement and multichannel usage. A key part of your role involves developing staff capabilities and engagement through consistent coaching and development routines.
Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience,
Deliver results and support new client acquisitions through multiple channels, including your own team and local partners,
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share,
Ensure high employee engagement through recruiting, talent management, development, and career planning,
Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage,
Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports,
Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years,
Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date,
Minimum 3 years in a people management role,
Entrepreneurial business acquisition mindset,
Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
Mutual Funds accreditation (IFIC or CSC),
Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date,
Minimum 3 years in a people management role,
Experience in both business and personal banking (Nice-to-have)
37.5 hours/week
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. As Canada's largest bank, it provides personal and commercial banking, wealth management, and capital markets services to over 17 million clients worldwide.
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