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Description

The Branch Assistant at CIBC Wood Gundy provides continuous support to the branch manager and team. This role involves managing the branch's reception area, delivering excellent customer service, and ensuring efficient branch operations through a variety of administrative tasks. CIBC Wood Gundy serves high-net-worth clients.

What We're Looking For

Engage with clients to build personal rapport, strengthen relationships, and ensure client satisfaction through administrative support and prompt resolution of requests.,Promote the CIBC brand within the community, participate in local activities, and engage in marketing and outreach efforts to create lasting connections and future opportunities.,Collaborate with the team to identify and present suitable opportunities to clients.,Contribute to problem-solving and solution-finding, often exceeding expectations.,Adhere to compliance standards when handling client interactions and records.,Perform various administrative duties and participate in administrative processes related to branch management.

Ideal Candidate

Degree in administration,Successful completion of the CSC (Canadian Securities Course) is an asset

Minimum Education

Bachelor's Degree

Hard Skills

Office administration
Branch banking system
Reception duties

Soft Skills

Attention to detail
Critical thinking
Client-focused
Strong communication
Exceeding expectations
Eager to learn
Curiosity
Dedicated
Caring
Respectful of different viewpoints
Good listener
Learns from experience
Prioritization
Customer experience
Customer service

Work Hours

37.5 hours/week

Benefits

Competitive compensation
Banking benefits
Wellness support
Employee and family assistance programs
Points-based social recognition program

Special Commitments

Must be legally eligible to work in Canada in the specified locations,Hold a valid work or study permit if applicable

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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