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Temporary
On-Site

Branch Assistant (Contract)

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Description

The Branch Assistant will support the branch manager and their team within CIBC's Wood Gundy full-service brokerage division. Key responsibilities include managing the reception area, providing excellent customer service to high net worth clients, and ensuring efficient branch operations through various administrative activities. This role focuses on client engagement, relationship building, problem-solving, and maintaining compliance standards.

What We're Looking For

Provide ongoing support to the branch manager and team.,Manage the reception area of the Wood Gundy branch.,Provide excellent customer service to clients.,Ensure efficiency of branch operations through administrative activities.,Connect with clients to make interactions meaningful and provide administrative support.,Respond to client requests, answering questions, and providing an exceptional experience.,Heighten CIBC brand awareness by attending local events and participating in marketing activities.,Grow network to create lasting connections and generate future opportunities.,Work closely with the team to connect clients with appropriate opportunities.,Assist in problem solving and finding solutions, often going above and beyond.,Maintain compliance standards in client dealings/client files.,Conduct administrative activities and engage in administrative processes associated with branch management.

Ideal Candidate

Degree/diploma in business,CSC is an asset

Minimum Education

Degree/diploma in business

Hard Skills

Branch Banking
Customer Experience (CX)
Customer Service
Office Administration
Prioritization
Reception Duties

Soft Skills

Critical Thinking
Client Focus
Proactive Problem Solving
Learning Agility
Curiosity
Empathy
Respect for different perspectives
Trust
Teamwork
Accountability

Work Hours

37.5 hours/week, Monday through Friday

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers (social, points-based recognition program)

Special Commitments

Must be legally eligible to work at the specified location(s).,Where applicable, must have a valid work or study permit.,Requires full-time on-site work Monday through Friday.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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