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Description

The Branch Assistant at CIBC's Wood Gundy team provides administrative support to the Branch Manager and their team, manages the reception area, and offers excellent customer service to high-net-worth clients. This role is crucial for ensuring the efficient operation of the branch through various administrative activities.

What We're Looking For

Manage the reception area and provide excellent customer service to clients.,Ensure efficiency of branch operations through administrative activities.,Provide administrative support and collaborate with the team to meet client needs.,Respond to client requests and provide an exceptional experience.,Maintain compliance standards in client dealings and files.,Conduct administrative activities associated with branch management.,Assist in problem-solving and finding solutions.,Participate in marketing and outreach activities to heighten CIBC brand awareness.

Ideal Candidate

Degree/diploma in business,CSC is an asset

Minimum Education

Degree/diploma in business

Hard Skills

Branch Banking
Customer Experience (CX)
Customer Service
Office Administration
Prioritization
Reception Duties

Soft Skills

Attention to detail
Critical thinking
Client-focused
Proactive
Curious
Empathetic
Respectful
Values-driven
Teamwork
Accountability
Relationship Building
Problem Solving
Innovation
Customer Service Orientation

Work Hours

37.5 hours/week, Monday through Friday

Benefits

Competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
employee share purchase plan
vacation offering
wellbeing support
MomentMakers (social, points-based recognition program)

Special Commitments

Must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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