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Full-Time
On-Site

Branch Administrator-Technology

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Description

The Branch Administrator-Technology at CIBC's Wood Gundy team provides support to the Branch Manager and their team by managing the technology and hardware of the branch. This role focuses on ensuring efficient branch operations through effective technological management and delivering excellent customer service to clients.

What We're Looking For

Key responsibilities include engaging with clients to provide administrative support and meet their needs, building relationships within the community to promote the CIBC brand, assisting in problem-solving and finding innovative solutions, and performing administrative activities related to branch technology while maintaining compliance standards.

Ideal Candidate

A degree or diploma in technology or IT is required. Candidates should be digitally savvy, detail-oriented with strong critical thinking skills, client-focused, eager to learn, curious about technology, and possess strong interpersonal skills, embracing CIBC's values of trust, teamwork, and accountability.

Minimum Education

Degree/Diploma in Technology or IT

Hard Skills

Banking Operations
Office Administration
Office Equipment

Soft Skills

Customer Experience (CX)
Coaching
People Management
Performance Management (PM)
Prioritization
Client engagement
Relationship building
Innovation
Digital savviness
Critical thinking
Client-focused
Curiosity
Interpersonal skills
Trust
Teamwork
Accountability

Work Hours

37.5 hours/week, Monday through Friday

Benefits

Competitive salary
incentive pay
banking benefits
comprehensive benefits program
defined benefit pension plan
employee share purchase plan
vacation offering
wellbeing support
MomentMakers recognition program
Purpose Day (paid day off for growth and development)

Special Commitments

Must be legally eligible to work in Canada; on-site full-time Monday through Friday.

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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