Skip to main content

Description

This role is accountable for managing all administrative aspects of CIBC Wood Gundy branch operations, including hiring, managing, and supervising non-commissioned branch staff, providing operational and administrative support, overseeing transactional banking, ensuring high levels of client service, adhering to compliance, and maintaining branch profitability.

What We're Looking For

Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.

Manage the hiring process for all support staff roles, including interviewing and selecting candidates.

Cultivate a performance-oriented culture and develop strong employee relations.

Oversee and manage day-to-day branch operations and administration, including maintenance of office equipment and supplies, and coordination of office functions and events.

Identify opportunities for increased efficiency and monitor and control branch budget and expenses.

Review and process accounts payable and monitor branch summary of revenue and expenses.

Assist Branch Manager to perform Investment Advisor duties, such as taking buy/sell orders for various financial instruments.

Write up trade tickets, ensuring accuracy.

Coordinate and notify brokers of new stock and bond issues, cease trades, and halt trading.

Ensure customer service standards and operational procedures are communicated and maintained.

Ideal Candidate

Successfully completed the Canadian Securities Course (CSC).

Successfully completed the Conduct & Practices Handbook (CPH).

Ability to obtain Investment Representative (IR) licensing.

Demonstrated experience in the financial service brokerage industry.

Strong organizational and administrative skills.

Strong management and interpersonal skills.

Strong communication skills.

Problem-solving skills.

Hard Skills

Banking Operations
Office Administration
Performance Management (PM)
Canadian Securities Course (CSC)
Conduct & Practices Handbook (CPH)
Investment Representative (IR) licensing
Budget control
Accounts payable
Trade ticket processing

Soft Skills

Coaching
Customer Experience (CX)
People Management
Prioritization
Organizational skills
Administrative skills
Interpersonal skills
Communication skills
Problem-solving skills
Teamwork
Accountability
Client service

Work Hours

37.5 hours/week, Monday through Friday

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers (recognition program)
Purpose Day (paid day off for growth/development)

Special Commitments

Must be legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.

Also Available At

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

    We respect your privacy

    BerryMap uses cookies to provide essential features, analyze usage, and improve your experience. You can customize your preferences below.