Description
As a Banking Centre Leader III at CIBC, you will be responsible for leading a high-performing team of financial services professionals in Personal and Business Banking. Your primary focus will be on delivering an exceptional client experience by fostering strong client relationships, meeting their financial needs, and driving revenue growth. This involves comprehensive people leadership, including hiring, developing, and coaching your team, while also ensuring accountability for results and managing risk. You will also actively support new and existing clients in achieving their financial goals, such as securing homes and establishing businesses, and advocating for CIBC within the community. The role requires flexibility to work varied banking centre hours and at different locations.
What We're Looking For
Lead by example to deepen client relationships and ensure a high standard of service.,Advocate for CIBC in the community to cultivate new and existing client relationships.,Coach employees to quickly resolve client complaints and escalate issues when necessary.,Cultivate a culture of teamwork and collaboration.,Monitor the Banking Centre's business performance and implement action plans to address any gaps.,Collaborate with partners to maximize market opportunities and enhance overall Banking Centre performance.,Manage and minimize risks to protect the bank, clients, and shareholders.,Lead and coach a high-performing team of Leaders, Advisors, and Representatives to drive client relationship deepening and growth.,Provide meaningful development opportunities for team members.,Champion CIBC within the community to recruit talent aligned with the bank's values.
Ideal Candidate
Goal-oriented, driven by accomplishing goals and making a difference.,Passionate about people, finding meaning in relationships and building a diverse network.,Connects with others through respect and authenticity.,A caring and accountable leader.,Experience in developing and implementing strategic team goals.,Experience in coaching employees and inspiring successful team performance.,Proactive and empowered to take initiative, go above and beyond, and deliver results.,Certified professional.
Hard Skills
Soft Skills
Work Hours
Flexible banking centre hours, including potential evenings and weekends
Benefits
Comprehensive health and dental coverage, defined benefit pension plan, employee share purchase plan, wellness programs, and flexible work arrangements.
Special Commitments
Must be flexible to work at multiple banking centres within a reasonable travel distance.
Also Available At
About the Company
Canadian Imperial Bank of Commerce (CIBC)
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.
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