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Description

This role involves leading a team of financial services professionals in Personal and Business Banking, focusing on delivering exceptional client experiences, driving revenue growth, and ensuring client and team member success. The leader is responsible for hiring, developing, and coaching their team, while also advocating for CIBC within the community and managing banking center performance and risk. The role requires on-site full-time work and flexibility in hours and location within a reasonable travel distance.

What We're Looking For

Lead by example to deepen client relationships and meet financial needs with high service standards.,Advocate CIBC within the community to develop new and existing client relationships.,Encourage employees to resolve client complaints and escalate when necessary.,Create a culture of teamwork.,Monitor Banking Centre’s business performance and implement action plans.,Collaborate with partners to maximize market opportunities and increase performance.,Manage and minimize risk.,Lead and coach a high performing team of Leaders, Advisors, and Representatives.,Provide meaningful development opportunities for employees.,Recruit employees who share CIBC values.,Ability to work banking centre hours, including evenings and weekends.,Flexibility to work at multiple banking centres within a reasonable travel distance.,Must be on-site full-time.

Ideal Candidate

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).,Asset if completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).

Hard Skills

Banking
Banking Operations
Business Development
Client Relations
Client Relationship Building
Client Service
Client Support
Coaching
Community Connections
Customer Experience (CX)
Financial Advising
Financial Products
Financial Services
Leadership
Lending
People Leadership
People Management
Performance Monitoring
Personal Investments
Results-Oriented
Teamwork

Soft Skills

Client-focused
Goal-oriented
Passionate about people
Relationship-building
Respect
Authenticity
Caring leader
Accountable leader
Developing team members
Taking initiative
Trust
Teamwork
Accountability

Work Hours

37.5 hours/week; flexible, may include evenings and weekends.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers (social, points-based recognition program)
Purpose Day (paid day off for growth and development)

Special Commitments

Flexible to work banking centre hours (evenings/weekends).,Flexible to work at multiple banking centres within a reasonable travel distance.,Legally eligible to work at the specified location(s).

About the Company

C

Canadian Imperial Bank of Commerce (CIBC)

CIBC is a leading North American financial institution with 14 million personal banking, business, public sector, and institutional clients. It offers a full range of advice, solutions, and services through its leading digital banking network and locations across Canada, the U.S., and around the world.

Client-focused
Inclusive
Collaborative
Innovative
Professional
View all jobs at Canadian Imperial Bank of Commerce (CIBC)

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