Banking Associate (Part Time 20hr) - Maximo

Accurately complete everyday banking transactions and provide advice and educational support on services, products, and tools.,Perform tasks across multiple store areas, including processing transactions and opening new accounts.,Build trust, provide consultative support, and offer proactive insights to customers.,Utilize TD's systems and tools to engage with customers to acquire and deepen relationships.,Understand customer financial needs to promote products/services or refer to appropriate team members.,Service customers on both the teller line and platform, managing personal deposit accounts, debit/credit card issues, regulation E, mobile, and online banking.,Connect with customers, provide financial advice, and deepen relationships through lead management activities, customer outreach, and appointments.,Consistently provide legendary customer service.,Establish and nurture customer relationships through product knowledge and active listening.,Manage client meeting wait times.,Engage in lobby leadership and act as a primary contact for customer inquiries and resolutions.,Understand and support the Bank's customer service strategy.,Ensure tasks are performed within established policies and procedures.,Successfully complete all required job-specific and compliance-related training.,Understand, utilize, and follow compliance/risk and control programs.,Ensure ongoing compliance with internal/external audit and regulatory requirements, responding promptly to requests and findings.,Maintain appropriate records of action plans.,Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) during operational activities.,Accurately process cash/deposit/withdrawal transactions and other account servicing requests.,Process everyday transactions such as opening/closing accounts, depositing checks, reordering debit cards, and updating addresses.,Apply customer authentication principles, compliance regulations, and due diligence.,Accurately and efficiently perform transactions, manage cash drawers, maintain cash limits, and secure/balance cash drawers.,Follow policy and procedure for Customer Authentication and act as Dual Control agent when required.,Follow all required open/close procedures.

High school diploma or GED,1 year experience working with customers (preferred, can be demonstrated through volunteering, education, or military experience),Demonstrated Customer Service skills (preferred),Ability to work during operating hours, including evenings, weekends, and holidays as scheduled,Teller experience (preferred),Required to complete Teller training and part 1 of platform training upon hire,Notary License (preferred)

High school diploma or GED

Must be able to work during operating hours, including evenings, weekends, and holidays as scheduled.,Occasional Domestic Travel.