The Banking Associate at TD Bank plays a crucial role in customer service within a store location. This position involves accurately handling daily banking transactions, offering advice and educational support on various financial products, services, and tools to help customers achieve their financial objectives. The role focuses on building customer trust, providing consultative support, and advocating for customer needs through proactive insights and recommendations.
Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers.,Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral.,Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings.,Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings.,Actively takes ownership of own career and aspirations.
High school diploma or GED.,Required to complete Teller training and part 1 of platform training upon hire.
High school diploma or GED
Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
Must be willing to work evenings, weekends and holidays as scheduled.
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group, one of the largest banks in North America. TD provides a wide range of personal, commercial, and investment banking products and services to over 27 million customers globally. Headquartered in Toronto, Canada, the bank operates through key segments including Canadian Retail, U.S. Retail, and Wholesale Banking.
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