Banking Associate- Bensalem, PA (20 hours)

Perform a wide range of tasks including customer transactions, opening new accounts, and educating customers on banking products and services.,Deliver end-to-end advice by building trust with educational content, providing consultative support, and offering proactive insights.,Utilize TD's systems to engage with customers, acquire, and deepen relationships.,Understand customer financial needs to identify opportunities for promotion or referral to appropriate team members.,Accurately complete everyday banking transactions on both teller line and platform.,Service customers by opening/closing personal deposit accounts, handling debit/credit card issues, regulation E, and digital banking.,Connect with customers, provide financial advice, and deepen relationships through lead management activities, outbound calls, and appointments.,Consistently provide legendary customer service.,Establish and nurture customer relationships by displaying product knowledge and actively listening to needs.,Manage wait times and engage in lobby leadership as a first point of contact for inquiries and resolutions.,Understand and support the Bank's customer service strategy.,Drive referrals to store colleagues and partners.,Ensure tasks are performed within established policy and procedures.,Complete all required job-specific and compliance-related training.,Understand and follow compliance/risk and control programs.,Ensure ongoing compliance with internal/external audit and regulatory requirements.,Ensure compliance with operational activities and regulations like Bank Secrecy Act and Patriot Act.,Accurately process cash/deposit/withdrawal transactions.,Apply customer authentication principles and due diligence for new account openings and transactions.,Maintain cash drawers, limits, and secure stations.,Act as Dual Control agent when required.,Follow all required open/close procedures.,Contribute to a positive work environment and align with TD Model, Brand and Culture.,Be an active participant in personal performance and development.,Collaborate with team members and partner as a team player.,Actively seek opportunities to improve work delivery with high attention to quality standards.,Take ownership of career and aspirations, seeking diverse feedback.,Positively embrace change.,Adhere and participate in TD's Shared Commitments.,Model quality service at every customer interaction.,Be engaged in advancing and sustaining an inclusive culture.

High school diploma or GED,1 year experience working with customers in any capacity (volunteering, education, military experience preferred),Demonstrated Customer Service skills preferred,Teller experience preferred,Required to complete Teller training and part 1 of platform training upon hire,Notary License preferred

High School Diploma or GED

Ability to work during operating hours to include evenings, weekends and holidays as scheduled, Must be willing to complete Teller training and part 1 of platform training upon hire